COME WORK FOR US!
POSITIONS AVAILABLE:
TASTING ROOM ATTENDANT
PART-TIME ONLY
Tasting Room Attendant Job Description
The primary roles of the TRA are:
To fulfill the requirements of day-to-day operations of the Tasting Room and Pub both front of house and back of house.
To continually strive to improve customer experience when in the tasting room and all related communications.
Specific Duties
Tasting Room Responsibilities
Will be responsible for managing the register, cash handling, and deposits as well as change properly.
Continuously stocks shelves, replenishes tasting, food, beer and cocktail stocks and generally keeps the space organized functionally and aesthetically.
Adheres to the cleaning procedures strictly. Is responsible for and checks the cleanliness and organization of the entire property.
Works with customers, giving tastings, conducting tours, taking orders, preparing food, drinks etc. according to the TRM procedures.
Must accumulate, keep and communicate information about of mead, Sap House Meadery and its products.
Communicates feedback and sales information to Management. Provides input and insight into but not limited to new products, marketing plans, and events.
Events, Marketing, and Innovation
Must be available to staff events both during and outside of regular business hours.
Be on the lookout for new products, methods, ideas, and recipes for the Tasting Room that could lead to increased sales or exposure and fit with the brand.
Position may additionally be required to staff events in the market.
Sales Support
Assist the NHWS team by taking orders via the phone/voicemail.
Utilize downtime by calling accounts on the ‘Call List’
Keeping awareness of new potential accounts opening, feedback and always understanding that the position represents Sap House Meadery when out in public.
The duties listed above do not constitute all potential work that may be performed. As a small and growing company in a changing market, responsibilities and tasks may change, arise or fall away. The position must be capable and willing to thrive in a dynamic environment.
QUALIFICATIONS:
Mead/Wine/Craft Beer/Spirits and/or Food Service related experience helpful.
Knowledge of mead and mead production.
Commitment to excellence and high standards.
Proficient on the computer (familiar with POS systems, productivity software)
Excellent oral communication skills.
Excellent presentation skills.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Professional appearance and demeanor
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Excellent customer service skills.
Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to understand and follow written and verbal instructions.
A valid drivers’ license and an acceptable driving record or the ability to transport yourself to and from various work locations.
PHYSICAL/MENTAL REQUIREMENTS:
Must be at least 21 years of age
Must be able to bend, squat, climb, push, stoop and crouch repeatedly
Must be able to stand and walk for extended periods as required by job duties
Must be able to lift up to 40 lbs on a regular basis
Coordinate multiple tasks simultaneously
This is a seasonally position with retail discounts.
Tasting Room Employees receive an hourly wage based on experience, plus a portion of pooled tips.
This position will remain open until filled.
The primary roles of the TRA are:
To fulfill the requirements of day-to-day operations of the Tasting Room and Pub both front of house and back of house.
To continually strive to improve customer experience when in the tasting room and all related communications.
Specific Duties
Tasting Room Responsibilities
Will be responsible for managing the register, cash handling, and deposits as well as change properly.
Continuously stocks shelves, replenishes tasting, food, beer and cocktail stocks and generally keeps the space organized functionally and aesthetically.
Adheres to the cleaning procedures strictly. Is responsible for and checks the cleanliness and organization of the entire property.
Works with customers, giving tastings, conducting tours, taking orders, preparing food, drinks etc. according to the TRM procedures.
Must accumulate, keep and communicate information about of mead, Sap House Meadery and its products.
Communicates feedback and sales information to Management. Provides input and insight into but not limited to new products, marketing plans, and events.
Events, Marketing, and Innovation
Must be available to staff events both during and outside of regular business hours.
Be on the lookout for new products, methods, ideas, and recipes for the Tasting Room that could lead to increased sales or exposure and fit with the brand.
Position may additionally be required to staff events in the market.
Sales Support
Assist the NHWS team by taking orders via the phone/voicemail.
Utilize downtime by calling accounts on the ‘Call List’
Keeping awareness of new potential accounts opening, feedback and always understanding that the position represents Sap House Meadery when out in public.
The duties listed above do not constitute all potential work that may be performed. As a small and growing company in a changing market, responsibilities and tasks may change, arise or fall away. The position must be capable and willing to thrive in a dynamic environment.
QUALIFICATIONS:
Mead/Wine/Craft Beer/Spirits and/or Food Service related experience helpful.
Knowledge of mead and mead production.
Commitment to excellence and high standards.
Proficient on the computer (familiar with POS systems, productivity software)
Excellent oral communication skills.
Excellent presentation skills.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Professional appearance and demeanor
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Excellent customer service skills.
Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to understand and follow written and verbal instructions.
A valid drivers’ license and an acceptable driving record or the ability to transport yourself to and from various work locations.
PHYSICAL/MENTAL REQUIREMENTS:
Must be at least 21 years of age
Must be able to bend, squat, climb, push, stoop and crouch repeatedly
Must be able to stand and walk for extended periods as required by job duties
Must be able to lift up to 40 lbs on a regular basis
Coordinate multiple tasks simultaneously
This is a seasonally position with retail discounts.
Tasting Room Employees receive an hourly wage based on experience, plus a portion of pooled tips.
This position will remain open until filled.
